Section 5 – Reporting and Monitoring Requirements: DBE Reporting Requirements
Village Shuttle is required to record and report on all [...]
Section 5 – Reporting and Monitoring Requirements: Customer Complaint Investigation, Tracking and Resolution
Village Shuttle staff is responsible for detailed tracking, investigation, and [...]
Section 5 – Reporting and Monitoring Requirements: Annual FTA/CDOT Certifications and Assurances
Federal requirements for grant funded contracts include submitting annual federal [...]
Section 5 – Reporting and Monitoring Requirements: Accident and Incident Investigation and Reporting
Accident Procedures An accident is defined as a collision or [...]
Section 4 – Policies: Vehicle Maintenance
Village Shuttle maintains its transit buses in a state of [...]
Section 4 – Policies: Training Requirements (Driver and Supervisor)
Village Shuttle is committed to providing training to drivers and [...]
Section 4 – Policies: School Bus Service Provisions
Village Shuttle transit services does not provide school bus service. [...]
Section 4 – Policies: Safety and Security
It is Village Shuttle’s policy that transit services are operated [...]
Section 4 – Policies: Inclement Weather and Service Disruption
Given extreme winter weather conditions or the failure of heating [...]
Section 4 – Policies: Drug and Alcohol/Substance Abuse
Village Shuttle is dedicated to providing safe and dependable transportation [...]