ADA Title II
CASTA is committed to complying with all Federal Americans with Disabilities (ADA) regulations as well as the State of Colorado accessibility requirements. In 1990, the Americans with Disabilities Act (ADA) was passed by Congress and signed into law. This civil rights legislation entitles, among other requirements, persons with disabilities equal opportunity to participate in society. As such, public agencies, like CASTA, will provide the necessary ADA-compliant equipment and accommodations. CASTA will make reasonable accommodation for qualified individuals with known disabilities and employees whose work requirements interfere with a religious belief unless doing so would result in an undue hardship to the Association or a direct threat. Employees needing such accommodation are instructed to contact their supervisor or Human Resources immediately.
Title VI
CASTA is committed to ensuring that no individual is excluded from participation in, denied the benefits of its programs, activities or services, or subject to discrimination on the basis of race, color or national origin as per the Title VI of the Civil Rights Act of 1964, as amended.
Toward this end, CASTA’s departments and employees are responsible for carrying out the commitment to non-discrimination including the requirements of Title VI. This includes the following:
- To ensure that the level and quality of transportation services are provided to all;
- To promote full and fair participation in transportation decision making;
- To ensure meaningful access to CASTA’s programs and activities by persons with limited English proficiency;
- To identify and address, as appropriate, the human health, social, economic and environmental effects of CASTA’s programs and activities on all populations.
Reasonable Modification Policy
If you would like to request a reasonable modification to CASTA’s policies, practices and/or procedures to assist in ensuring that our programs are accessible to individuals with disabilities, please send a request describing what is needed to use the service to [email protected] or call 303.839.5197. CASTA staff will use the following criteria to determine if a request is reasonable: 1) the request is not a fundamental alteration of the service; 2) the request is not a direct threat to the health or safety of others; 3) the request is not needed by the requester to use the service; and 4) the request does not result in undue financial or administrative burden.
Equal Employment Opportunities / Harassment Policy
Complaint Procedures
If you believe there has been a violation of the ADA, Title VI, EEO or harassment based on the protected classes outlined above, including sexual harassment, please use the following complaint procedure:
- CASTA expects employees to make a timely complaint to enable the Association to investigate and correct any behavior that may be in violation of this policy.
Report the incident to the Executive Director who will investigate the matter and take corrective action. Your complaint will be kept as confidential as practicable. If you prefer not to go to either of these individuals with your complaint, you should report the incident to the CASTA Board President or InTouch Third-party Reporting Service. Click here for more information about our Third-party Reporting partnership with InTouch.
The Association prohibits retaliation against an employee for filing a complaint under this policy or for assisting in a complaint investigation. If you perceive retaliation for making a complaint or your participation in the investigation, please follow the complaint procedure outlined above. The situation will be investigated.
If the Association determines that an employee’s behavior is in violation of this policy, disciplinary action will be taken, up to and including termination of employment.
Third-Party Reporting:
Click here for more information about our Third-party Reporting partnership with InTouch.
- Email: http://www.intouchwebsite.com/CASTA
- Phone: 1-877-767-7781
Reporting Directly to CASTA:
- Mail: 600 N Grant Street, Suite 640, Denver, CO 80203
- Email: Current CASTA Board President or [email protected]
- Phone: 303.839.5197
Other Resources
ADA Rights and Regulations
Title VI Overview