The Town of Snowmass Village
Section 4 – Policies: Passenger Conduct
The following information is provided on the Village Shuttle website as a set of guiding principles
and requirements for riding Village Shuttle transportation services.
General Policy. Public transportation vehicles and facilities are provided by the TOSV for the
benefit of the community, visitors, and the general public. All permissible use of public
transportation vehicles and facilities shall be strictly limited to conduct consistent with the
reasonable use and enjoyment of such services related to safe and reliable operation.
Compliance. The TOSV reserves the right to deny boarding of the Village Shuttle transit service
to any person not complying with the use policies and procedures defined below. Refusal to
comply with the directions of a Transit Bus Operator or Operations Supervisor and/or the
hindering of the movement of public transportation is punishable by Federal Law with up to 16
years in prison and up to $750,000 in fines. Other state and local laws may also apply. Persons
not following the basic requirements for use of the Village Shuttle transit service will not be
allowed to board or will be told they must disembark. Village Shuttle staff will notify law
enforcement officials of any misconduct involving the transit service at its discretion.
- All TOSV buses meet the standards of accessibility for persons with disabilities established
by the Federal Transit Administration pursuant to the Americans with Disabilities Act, 42
U.S.C. §12101, et seq. (Public Law 101-336).
Alcohol; Illegal Drugs
- The consumption of alcohol is prohibited while using Village Shuttle transit services per
the Colorado open container law, which prohibits the consumption or possession of
open containers of alcohol while in a motor vehicle.
- The possession of an open alcoholic beverage container is prohibited while using Village
Shuttle transit services, in line with Colorado open container laws.
- The driver has discretion of whether or not to permit individuals to ride the Village Shuttle
while he or she is intoxicated and not in control of their own person. Driver discretion is
based on whether the individual is a threat to self and/or others.
- The possession, sale, or use of any illegal drug is prohibited while using Village Shuttle
- All animals are allowed on the Village Shuttle transit service, subject to the following requirements:
- Animals must be under the owner’s control.
- Animals can be stored in an approved carrier and absolutely must stay on the floor. Animals are not allowed on passenger seats.
- Animals are not to dirty the bus or negatively impact any passenger’s riding experience.
- Any rider traveling with an animal may be expelled if the animal’s behavior compromises the safe operation of service or otherwise poses a threat to the health, safety, and welfare of the public.
Bicycles, Skis, and Snowboards
- On a seasonal basis, Village Shuttle buses may be equipped to carry bicycles, skis, and snowboards on a first-come, first-serve basis until capacity is reached.
- Any rider traveling with a bicycle, skis, or snowboard must be able to load without assistance.
- Bicycles may not be brought on-board transit buses. If space is available, skis and snowboards may be brought on-board. Use of the provided bicycle rack is at the user’s own risk.
- Buses do not have space specifically designed for storage.
- Riders may bring packages and groceries on-board if space is available and if they maintain control of these items within their immediate seating area.
- Any rider traveling with carry-on items must be able to board without assistance.
- Carry-on items must not interfere with passenger safety or obstruct the aisles.
- Portable electronic devices such as cell phones must not be used at a volume that would disrupt the safe operation of the bus or annoy other passengers.
- Children must be removed from strollers while riding the bus.
- Diapers may not be changed on-board a bus for the health and safety of other passengers.
- Loud obnoxious behavior or the use of foul language is not permitted on-board a bus, at
a designated bus stop, or at a public transit station. Disruptive passengers may be denied
Village Shuttle transit service at the discretion of the Transit Operator.
- In the event of an unforeseen emergency, the Transit Bus Operator shall provide
passengers with specific directions for evacuation and/or other necessary actions.
- For your safety and that of our other passengers, you must comply with the directions
- Transit Bus Operators are licensed Commercial Drivers and are provided extensive
training to meet federal regulations for safety.
Fixed Route Transit System
- The TOSV transit service is a fixed route public transportation system.
- The TOSV transit service complies with all state and federal regulations for public transportation and is under the jurisdiction of the Federal Transit Administration and Federal Motor Carrier Safety regulations.
- When standing at a bus stop, a rider may flag down the bus he/she wants to ride.
- If many buses are approaching at once, a rider may flash a number with his/her hand so
the driver can determine the bus needed.
Flash Photography, Laser Pointers
- Taking flash photographs or the use of a laser pointer while on board a bus can be dangerous and is not permitted.
- Hazardous materials such as: explosives; flammable liquids; firearms, or weapons (except as authorized by law enforcement personnel); gasoline; propane bottles; other hazardous materials or their containers (example would be paintball guns – need to be secured in a case); and sharp objects or instruments that may be a hazard to others are prohibited on buses.
- Mention of any such materials is considered to be threatening behavior and will not be tolerated.
- Any violation of this prohibition will result in immediate notification of the appropriate law enforcement officials.
- Remaining on-board without a destination, sleeping on-board, or loitering at a public
transit station or designated bus stop is not permitted.
- The TOSV complies with Title VI of the Civil Rights Act of 1964. The level and quality of
transit service will be provided without regard to race, color, or national origin in
accordance with Title VI. All TOSV transit service is provided with equal access to all.
- Smoking is strictly prohibited while on-board a bus.
- Passengers are not permitted to stand forward of the Standee Line per federal
regulations. Passengers stand at their own risk.
- Only collapsible strollers, wagons and similar child transport devices are permitted.
- All strollers, wagons, and similar child transport devices shall be carried on the bus in the
Title VI and ADA Notice
- Any person who believes he/she or any specific class of persons is subjected to discrimination prohibited by Title VI Civil Rights Act or the provisions of the Americans with Disabilities Act may by him/herself or by a representative file a written complaint the Town of Snowmass Village and/or the Federal Transit Administration. All complaints will be promptly investigated.
- For more information on the Town of Snowmass Village’s civil rights program, and the procedures to file a complaint, contact David Peckler, Transportation Director; Phone: 970-923-2543; email: email@example.com; or visit our administrative office at 51A Elbert Lane, Snowmass Village, CO 81615. For more information, visit http://www.snowmasstransit.com/.
- Information in languages other than English will be provided as needed and will be consistent with the DOT Limited English Proficiency (LEP) guidance. Additionally, alternative formats, i.e. large print, Braille, audio or videotapes of the use policies and procedures are available upon request.
Use of TOSV Transit Services
- There are no fares for the use of the Village Shuttle transit service.
- Use of the Village Shuttle transit service is available on a first-come, first-serve basis until capacity is reached. Buses cannot wait for incomplete boarding parties.