Southern Ute Community Action Programs (SUCAP)
Section 4 – Disputes
Do not intervene in disputes or assaults between passengers. At the first indication of possible violence between passengers, use your passenger interaction skills. For example, ask individuals to sit quietly at opposite ends of the vehicle or to continue the disagreement after they arrive at their destination. If the disturbance escalates, call the dispatcher or supervisor for assistance. Protect yourself and other passengers. Document disputes or altercations between passengers with an Incident Report.