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Southern Ute Community Action Programs (SUCAP)
Section 4 – Disabled Bus
- Should the vehicle become disabled, telephone the dispatcher or supervisor immediately. Use 4-way flashers. Reflectors should be used if you will be down for more then ten minutes or if you are in any way affecting traffic.
- When reporting trouble, explain the problem as clearly as possible to minimize the delay for repairs. Do not make derogatory comments in regard to the problem or condition of the vehicle over the telephone or in a public place. Remember, the customer can hear what you say too!
- Give your name, vehicle number, route number, location and nature of problem.
- Do not move a partially disabled vehicle while passengers are on board. You will be held responsible for moving a partially disabled vehicle and injuring a passenger or colliding with another vehicle or pedestrian because of such disability, unless otherwise directed to do so by dispatch or a supervisor.
- Do not start a vehicle while repairs are being made unless instructed to do so by a qualified maintenance professional. Such instructions should be repeated back to the maintenance person and verified to avoid accidents.
- Turn off all lights except hazard lights to conserve battery life. When vehicles are disabled the reflectors provided must be set out to prevent possible collisions.
- Do not tamper with any adjustments on the vehicle engine. This must be left to a qualified maintenance professional, unless otherwise instructed.
- Do not push a disabled vehicle with another vehicle!