Policy Procedure
An incident is any event of unusual nature
that occurs on or near your vehicle. When an
incident occurs, notify the Supervisor
immediately, then complete an Incident
Report at the end of your shift. We must have
documentation of all incidents that occur.
  1. In the event of an incident notify a supervisor immediately.
  2. Obtain courtesy cards from any persons involved, if possible.
  3.  Do not proceed from current bus stop without permission to do so from the supervisor.
  4. Fill out the incident report before the end of your shift.
  5. Management will pull and review the video.
City Policy Revised: 11/12/2014