Road Runner policy allows deviations from the standard route to enhance passenger safety and convenience. Deviation policy is subject to change, based on balancing passenger demand with the need to maintain a predictable schedule. Because of the rural nature of the Road Runner’s service area, schedules are designed to allow time for deviations.
Drivers are asked to remind passengers regularly to communicate any requested route deviations for pickup in advance so that drivers may plan. Drivers must check the bulletin board before beginning each route for any recently requested route deviations.
