Complementary Paratransit service is provided at minimum ¾ of a mile of all Village Shuttle fixed
routes with the intent of providing service for individuals who cannot access the fixed route
service for in town service. TOSV is not responsible for providing complementary paratransit
service for the Regional route provided under contract for RFTA in the fall and spring seasons.
Service is provided only to those eligible riders who have been approved for service in advance
via an application process. Preference is that a request for service be made at least 24 hours prior
to the desired trip time, but Village Shuttle can accommodate up to three hours in advance.