1. Rudeness and/or vulgarity are unacceptable and will result in removal from the bus.
  2. For public safety, do not refuse service to someone who is intoxicated. The goal is to get them home as quickly as possible.  If they become belligerent or a safety issue for you or the other passengers, pull to the side of the road call the police (689-2655-Police Dispatch) and await their arrival.  If an intoxicated passenger trips, falls or otherwise hurts themselves getting on, off or while riding the shuttle, call EMS(689-2655-Police Dispatch) for additional support to be sure the passenger has been fully attended to.  Immediately fill out a city issued incident report.  Pay particular attention to details such as any alcohol related behaviors, smells or observations.  Incident reports must be completed within 24 hours.