1. At your discretion, if the person appears capable of caring for him/herself and is not likely to annoy or assault other passengers, allow the person to board. If the passenger does not meet these criteria, you may refuse transportation.
  2. No person who is noticeably intoxicated shall be permitted to board a vehicle, nor shall any person be allowed to drink intoxicating liquor while on a vehicle.
  3. Call the dispatcher or supervisor immediately if you do not allow an intoxicated person to board. If you allow a questionable passenger to board the vehicle, do not accelerate until the person is seated.  If the passenger is too intoxicated or ill to exit safely, you should call the dispatcher or supervisor for assistance.
  4. If the intoxicated person succeeds in boarding the vehicle without having been noticed and is able to take care of him/herself and at no time annoys passengers, permit him/her to ride. If an apparently intoxicated passenger is unable to take care of him/herself, or annoys other passengers or the driver, the driver should ask the passenger to stop the offensive behavior.  If the passenger still does not cooperate, indicate that you may have to have him/her put off the vehicle.  Then call the dispatcher or supervisor.
  5. In no circumstances shall intoxicated passengers be ejected unless turned over to a police officer or a SUCAP supervisor. Call dispatch and arrangements will be made to have a police officer or supervisor meet the vehicle at a specific location.
  6. Witnesses should be obtained and an Incident Report made on all situations requiring action taken against an intoxicated passenger.
  7. In the event a passenger on your vehicle becomes ill, stop at the nearest bus zone and assist the passenger off your vehicle. If a passenger is seriously ill, call the dispatcher or supervisor for assistance.  If a passenger becomes unconscious and does not respond to an attempt to rouse him, an ambulance must be called.  In any event, obtain witness cards and turn in an Incident Report.