Section 4 – Policies: Public Information
Village Shuttle develops, prints, and distributes public information such as [...]
Section 4 – Policies: Customer Relations and Service Policies
Village Shuttle transit services are provided for the benefit of [...]
Section 5 Passenger Relations
As a SUCAP bus driver, you are a key person. [...]
Section 4 Operating Procedures – Articles, Packages, and Baggage
Articles, baggage or packages are not permitted on vehicles if [...]
Section 2 – Requesting Arrests
Do not request the arrest of anyone unless authorized by [...]
Section 3 – Wheel Chairs and Lifts
Wheelchair basics Always treat the wheelchair as if it had [...]
Section 3 – Passenger Assistance
Drivers need to get up and out of the bus [...]
Section 3 – ADA ( Americans with Disabilities Act) Requirements
Transportation cannot be denied to a wheelchair or its user [...]
Section 3 Service to Passengers with Disabilities
The Americans with Disabilities Act (ADA) was passed by the [...]
Service Animals
Policy Procedure The Americans with Disabilities Act (ADA) allows people [...]