Full Policy & Procedure Handbook: Southern Ute Community Action Programs (SOCOCAA)
Road Runner Operator's Guide
Section 5 – Remember
CUSTOMERS are the most important person in our business — [...]
Section 5 – Information to Passengers
To help passengers who request information, familiarize yourself with operating [...]
Section 5 – Passenger Interaction Program
Overview: Good passenger relations are essential to Road Runner Stage [...]
Section 5 Passenger Relations
As a SUCAP bus driver, you are a key person. [...]
Section 4 – Stop Announcements
Drivers will announce all stops, since some riders may be [...]
Section 4 – Reports and Paperwork
First report of injury. Report all employee on-the-job injuries, including [...]
Section 4 – Water – Operating Through
Drive slowly (not to exceed 5 mph) through standing water [...]
Section 4 – Communications Cell Phone Use
Road Runner does furnish cell phones and satellite phones. These [...]
Section 4 – U-Turns
Avoid U-turns whenever possible. Drivers are encouraged to go around [...]